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Terms and Conditions
**Terms and Conditions**
Welcome to O'Girls Garden Goodies! These Terms and Conditions govern your use of our website and any related services offered by O'Girls Garden Goodies. By accessing or using our website, you agree to comply with these terms and conditions in full. If you do not agree with any part of these terms, please do not use our website.
**1. Use of Website**
1.1. You must be at least 18 years of age to use our website. By using our website and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.
1.2. You are granted a limited license to access and use our website for your personal use. This license does not permit any resale or commercial use of our website or its contents.
1.3. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
**2. Products and Services**
2.1. We offer hand-made natural soaps and related products for sale through our website. By placing an order through our website, you agree to abide by our Sales Terms and Conditions.
2.2. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.
2.3. Our soap products are made by a 10-year-old and a 12-year-old. Use our products at your own risk.
**3. Intellectual Property**
3.1. The content of our website, including without limitation, the text, graphics, images, trademarks, logos, and other materials are owned by or licensed to O'Girls Garden Goodies and are protected by copyright and other intellectual property rights.
3.2. You may not modify, reproduce, distribute, create derivative works of, publicly display or in any way exploit any of the content, in whole or in part, unless expressly authorized by us.
**4. Privacy Policy**
4.1. Your privacy is important to us. Our Privacy Policy governs the collection and use of personal information on our website. By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
**5. Limitation of Liability**
5.1. To the fullest extent permitted by applicable law, O'Girls Garden Goodies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the website.
5.2. You agree to hold O'Girls Garden Goodies harmless from any liability arising from the use of our products.
**6. Changes to Terms**
6.1. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.
**7. Governing Law**
7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].
If you have any questions or concerns about these Terms and Conditions, please contact us at [contact email].
Last Updated: 2/15/24
Return and Refund Policy
**Return Policy**
At O'Girls Garden Goodies, we want you to be completely satisfied with your purchase of our handcrafted soaps. If for any reason you are not satisfied with your purchase, we offer a straightforward return policy to ensure your peace of mind.
**1. Returns**
1.1. You may return any unused and unopened items within 30 days of purchase for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
1.2. To initiate a return, please contact our customer service team at adam@orc-services.com with your order number and details of the items you wish to return. We will provide you with a return authorization and instructions for returning the items.
**2. Refunds**
2.1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
2.2. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
**3. Exchanges**
3.1. We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, please contact us at [contact email] to arrange for a replacement.
**4. Shipping**
4.1. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4.2. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
**5. Exceptions**
5.1. We do not accept returns or exchanges on used or opened items, unless they are defective or damaged upon receipt.
5.2. Gift cards and sale items are non-refundable.
**6. Contact Us**
If you have any questions about our return policy, please contact us at 772-453-6292.
Last Updated: 2/15/24
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